Privacy Policy

jl96 Casino, operating through jl96.one, is the Personal Information Controller (PIC) as defined under the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines. As the PIC, jl96 determines the purposes and means of processing your personal data collected through the jl96 platform.

jl96 has designated a Data Protection Officer (DPO) responsible for overseeing compliance with applicable data privacy laws and handling data subject requests. You may contact the DPO at the details provided in Section 14 of this Policy.

Where jl96 engages third-party service providers to process personal data on its behalf, those providers act as Personal Information Processors (PIPs) and are contractually bound to process data only in accordance with jl96's instructions and applicable Philippine data privacy law.

jl96 collects the following categories of personal data from players and platform users:

jl96 does not collect sensitive personal information (as defined under the Data Privacy Act) unless strictly required for regulatory compliance, such as government-issued ID details for KYC purposes. jl96 does not collect biometric data.

jl96 collects personal data through the following means:

• Direct interactions: Data you provide when registering an account, completing KYC verification, making deposits or withdrawals, contacting customer support, or participating in promotions.
• Automated technologies: Technical and usage data collected automatically when you access the jl96 platform, including through cookies, web beacons, server logs, and similar tracking technologies (see Section 7).
• Third-party sources: Identity verification data from KYC service providers; fraud and AML screening data from compliance partners; payment confirmation data from GCash, PayMaya/Maya, and banking partners.
• Regulatory sources: Data received from PAGCOR or other competent Philippine authorities in connection with regulatory compliance obligations.

jl96 will always inform you at the point of collection what data is being collected and for what purpose, to the extent required by applicable law.

jl96 processes your personal data on the following legal bases under the Data Privacy Act of 2012 and its implementing rules:

• Contractual necessity: Processing required to perform the contract between jl96 and the player — including account management, game provision, and payment processing.
• Legal obligation: Processing required to comply with applicable Philippine laws and regulations, including PAGCOR licensing requirements, Anti-Money Laundering Act (AMLA) obligations, and tax reporting requirements.
• Legitimate interests: Processing necessary for jl96's legitimate business interests, including fraud prevention, platform security, responsible gaming monitoring, and service improvement — provided such interests are not overridden by your rights and freedoms.
• Consent: Where jl96 relies on your consent as the legal basis for processing (e.g., for marketing communications), you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

jl96 uses your personal data for the following purposes:

• To create, verify, and manage your jl96 player account.
• To process deposits and withdrawals through GCash, PayMaya/Maya, and Philippine bank transfers.
• To provide access to all jl96 games, including live dealer games, slots, Color Game, Bingo, and Panda Dragon Boat.
• To verify your identity and age (21+) in compliance with Philippine gaming regulations.
• To conduct anti-money laundering (AML) and counter-terrorism financing (CTF) screening as required by Philippine law.
• To detect, investigate, and prevent fraud, cheating, and other prohibited conduct on the platform.
• To monitor gaming activity for responsible gaming purposes and to apply player-requested limits or self-exclusion measures.
• To communicate with you regarding your account, transactions, promotions, and platform updates.
• To respond to customer support inquiries and resolve disputes.
• To improve the jl96 platform, personalize your experience, and develop new features.
• To comply with PAGCOR reporting requirements and other applicable regulatory obligations.
• To send you marketing communications about jl96 promotions and offers, where you have provided consent or where permitted by applicable law.

jl96 will not use your personal data for any purpose incompatible with those listed above without first obtaining your consent or establishing another lawful basis for processing.

jl96 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. jl96 may share your personal data with the following categories of recipients, strictly on a need-to-know basis:

• Payment processors: GCash, PayMaya/Maya, and Philippine banking partners (BPI, BDO, Metrobank, UnionBank, Landbank, PNB, Security Bank) for the purpose of processing deposits and withdrawals.
• KYC and identity verification providers: Third-party services engaged to verify player identity and age in compliance with PAGCOR requirements.
• AML and fraud screening providers: Compliance technology partners engaged to screen transactions and player activity against applicable watchlists and risk models.
• Game software providers: Licensed game developers and live dealer studios whose games are hosted on the jl96 platform, to the extent necessary for game provision and dispute resolution.
• IT and infrastructure providers: Cloud hosting, data storage, and cybersecurity service providers engaged to operate and secure the jl96 platform.
• Regulatory authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other competent Philippine authorities, where disclosure is required by law or regulatory obligation.
• Legal and professional advisors: Lawyers, auditors, and other professional advisors engaged by jl96 in connection with legal proceedings, compliance reviews, or corporate transactions.

All third-party recipients are required to maintain the confidentiality and security of your personal data and to use it only for the specified purpose. jl96 does not authorize any third party to use your data for their own independent purposes.

jl96 uses cookies and similar tracking technologies to operate and improve the platform. Cookies are small text files stored on your device when you visit jl96.one. The following types of cookies are used:

• Strictly necessary cookies: Essential for the platform to function, including session management, login authentication, and security features. These cannot be disabled.
• Functional cookies: Remember your preferences such as language settings, game lobby layout, and display options to personalize your experience.
• Analytics cookies: Collect aggregated, anonymized data about how players use the jl96 platform to help us identify areas for improvement. No personally identifiable information is shared with analytics providers.
• Security cookies: Used to detect and prevent fraudulent activity, unauthorized access, and bot traffic on the platform.

You may manage cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the jl96 platform. jl96 does not use third-party advertising cookies or behavioral tracking cookies for cross-site advertising purposes.

jl96 retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law. The following general retention periods apply:

• Account and identity data: Retained for the duration of your account and for a minimum of five (5) years following account closure, in compliance with PAGCOR record-keeping requirements and AMLA obligations.
• Financial and transaction data: Retained for a minimum of five (5) years from the date of the transaction, as required by the Anti-Money Laundering Act of the Philippines.
• Gaming history: Retained for a minimum of three (3) years for dispute resolution and regulatory reporting purposes.
• Support communications: Retained for two (2) years from the date of the interaction, unless a longer period is required for ongoing dispute resolution.
• Technical and usage data: Retained for twelve (12) months from collection, after which it is anonymized or deleted.

When personal data is no longer required, jl96 will securely delete or anonymize it in accordance with industry-standard data destruction practices. Anonymized data that can no longer identify you may be retained indefinitely for statistical and analytical purposes.

jl96 implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, alteration, or disclosure. These measures include:

• Encryption: All data transmitted between your device and jl96.one is encrypted using industry-standard TLS (Transport Layer Security) protocols. Sensitive data at rest is encrypted using AES-256 or equivalent standards.
• Access controls: Access to personal data is restricted to authorized jl96 personnel and service providers on a strict need-to-know basis. All access is logged and audited.
• Firewalls and intrusion detection: The jl96 platform is protected by enterprise-grade firewalls, intrusion detection systems, and continuous security monitoring.
• Vulnerability management: jl96 conducts regular security assessments, penetration testing, and vulnerability scans to identify and remediate security risks.
• Staff training: All jl96 personnel with access to personal data receive regular data privacy and security training.

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, jl96 will notify the National Privacy Commission (NPC) within 72 hours of becoming aware of the breach, and will notify affected players without undue delay, in accordance with the Data Privacy Act of 2012 and NPC Circular No. 16-03.

While jl96 takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You are responsible for keeping your jl96 login credentials confidential and for notifying jl96 immediately if you suspect any unauthorized access to your account.

Under the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines, you have the following rights with respect to your personal data held by jl96:

To exercise any of these rights, please contact jl96's Data Protection Officer using the details in Section 14. jl96 will respond to all verified data subject requests within fifteen (15) business days of receipt. You also have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have been violated.

The jl96 platform is strictly intended for individuals who are 21 years of age or older, in accordance with Philippine gaming law. jl96 does not knowingly collect personal data from individuals under the age of 21.

If jl96 becomes aware that personal data has been collected from a person under 21 years of age, it will immediately suspend the associated account, delete the personal data, and forfeit any associated balances. If you believe that a minor has registered on the jl96 platform, please contact jl96 support immediately at [email protected].

Age verification is conducted as part of the jl96 KYC process. Players who cannot provide satisfactory proof of age will not be permitted to deposit, play, or withdraw on the platform.

In the course of providing its services, jl96 may transfer your personal data to service providers or infrastructure partners located outside the Philippines — for example, cloud hosting providers or game software developers operating in other jurisdictions.

Where such cross-border transfers occur, jl96 ensures that adequate safeguards are in place to protect your personal data, in accordance with Section 21 of the Data Privacy Act of 2012 and NPC guidelines on cross-border data transfers. These safeguards may include:

• Contractual clauses requiring the recipient to apply data protection standards equivalent to those required under Philippine law.
• Transfers to jurisdictions that have been assessed as providing an adequate level of data protection.
• Binding corporate rules where the recipient is part of the same corporate group as jl96.

By using the jl96 platform, you acknowledge and consent to the transfer of your personal data outside the Philippines where necessary for the provision of jl96 services, subject to the safeguards described above.

jl96 reserves the right to update or amend this Privacy Policy at any time to reflect changes in applicable law, regulatory requirements, or jl96's data processing practices. When material changes are made, jl96 will notify registered players via the email address associated with their account and/or by posting a prominent notice on the jl96 platform.

The "Last Updated" date at the top of this page will be revised to reflect the effective date of any amendment. Your continued use of the jl96 platform following the effective date of an amended Privacy Policy constitutes your acceptance of the revised terms. If you do not agree to the amended Policy, you must cease using the platform and may request account closure by contacting jl96 support.

jl96 recommends that players review this Privacy Policy periodically to stay informed of how their personal data is being protected and used.

For any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by jl96, please contact our Data Protection Officer:

• Data Protection Officer (DPO): jl96 Casino Data Privacy Office
• Email: [email protected]
• General Support: [email protected]
• Response Time: Within 15 business days for data subject requests; within 3 business days for general privacy inquiries.

If you are not satisfied with jl96's response to your data privacy concern, you have the right to file a complaint with the National Privacy Commission (NPC) of the Philippines, the independent authority responsible for enforcing the Data Privacy Act of 2012.